At NorthBay Health the Advanced Practice Provider (APP) – Urgent Care is required to function as a member of the multidisciplinary medical team. The APP is a health care professional with advanced education and training in the care of the pediatric, adolescent, adult and geriatric populations. The APP works under the direction of a licensed physician. The APP is also directed by standardized protocols and procedures and in collaboration with the supervising physician. 

The Advanced Practice Provider (APP) is classified as a Physician Assistant or Nurse Practitioner licensed in the state of California. 

Primary Job Responsibilities

• Performs physical examinations and updates patient history.
• Formulates a diagnosis and treatment plan as appropriate for patient needs.
• Orders ancillary services as appropriate to meet patient needs. 
• Reviews all patient diagnostic test results and follows-up on abnormal test results. Reviews diagnostic test results with patient.
• Requests specialty consultation as approved by the supervising physician.
• Provides patient education as appropriate.
• Provides treatments and procedures as appropriate.
• Assists in the clinical management of the patient and works closely with members of the clinic to ensure that patient is receiving appropriate services.
• Counsels and educates patients as needed to support compliance with the outlined treatment plan.
• Notifies and consults supervising physician when a referral or transfer of patient care is required for urgent or emergent care. (e.g.: seeking services for: diagnostic, specialty care or emergent care and is critical for patient care/safety).
• Documents patient care as required and in a timely manner.
• Identifies high risk problems and transfers care to appropriate physician.
• Collaborates and communicates with appropriate physicians on patient care issues.
• Collaborates with other members of the health care team as needed.
• Seeks consultation from physician on any cases that he/she may feel exceeds his/her ability to manage, when the PA is in doubt of the diagnosis, when a patient fails to respond to treatment or when the patient expresses a desire to see the physician.
• As needed, participates in team conferences to review status of patient care.
• When needed, participates in data collection and outcome measurement to insure quality care is being provided.
• Works collaboratively with team members to ensure appropriate and efficient flow of patients through clinic appointments. 
• Completes and submits coded fee tickets for each patient encounter.
• Promotes excellent customer service.